Returns & Exchanges

At Toups and Co Organics, we want you to be completely satisfied with your clean beauty and skincare products. If a product doesn't meet your expectations, we offer a 30-day return window for most items in our collection.

1

Initiate Your Request

Email our support team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare Your Package

Safely pack the items in their original packaging to ensure they are protected during transit back to our facility.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing